Rest Assured, the luxury bed and mattress maker, has consolidated home deliveries across its retail operation by awarding a supplier contract to Nightfreight's Deliver2Home two-man service to handle home deliveries across the UK.
Nightfreight will distribute products from the Willenhall National Hub and using its shared-user network, made up of more than 50 locations nationwide, will deliver around 1000 beds and mattresses each month to Rest Assured customers.
As part of Rest Assured's Quick Ship service:
· Orders are forwarded electronically to Nightfreight and uploaded into Nightfreight's proprietary Management Information System, NightTrak.
· NightTrak has been specially programmed by Nightfreight to calculate the estimated manufacturing time and deliveries are scheduled to coincide with the completion of each order.
· Nightfreight's Deliver2Home Call Centre arranges with the consumer an appropriate delivery date.
Dean Jackson, Logistics Manager at Rest Assured commented: "We took the decision to consolidate our home delivery retail operation through Nightfreight to drive efficiencies and improve customer service. We have worked closely with Nightfreight to develop a home delivery solution that meets our precise needs and will ultimately, enhance the retail experience of our customers."
Peter Louden, Managing Director of Nightfreight, said: "This contract demonstrates the ability of Deliver2Home to provide an effective home delivery solution for awkward and outsized items nationwide. Our unrivalled network, combined with a flexible IT approach and a highly responsive team enables us to deliver a quality service to our customers."
